| Your Question | Our Answer |
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| Will my storage unit be individually alarmed? |  |
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| Are video cameras operating around the clock throughout the self storage facility? | |
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| Does the security system keep a log of who comes and goes? | |
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| At the time of construction, did the self storage facility incorporate vapor barrier protection in the floors and ceilings? | |
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| Is the concrete sealed? | |
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| Do you have free hand trucks and push carts available (on-site) for easy loading and unloading? | |
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| Is your facility safe, completed paved, and well lit? | |
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| Do you offer a simple month to month rental agreement? | * |
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| Have you eliminated security deposits? | * |
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| Are your doors high and wide? | |
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| Are the ceilings 10 feet in height, or more, allowing generous stackable space? | |
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| Do you offer 24/7 keypad gate access to the storage facility? | |
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| Is your facility completely fenced in? | |
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| Do you have surveillance cameras on-site, digitally recording the day’s events? | |
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| If I call during non-office hours, will my call be returned? | |
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| Do you accept deliveries during posted office hours? | |
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| Do you offer snow and ice removal to facilitate safe and easy access to my storage unit? | |
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| Do you have someone on-sight during office hours to offer customer service? | |
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| Do you offer on-site storage supplies? | |
* = Some restrictions may apply.
